As soon as you place your order, a pre-paid shipping box will be sent to you to send in your frames. Once we receive your frames, custom lens processing takes about 7-15 business days. Then, just 3-5 more business days after that for you to receive everything back!

Not to worry! In most cases this can be human error or a false scan, and the package is found within the next business day. If not, ensure your shipping address is correct, a neighbor or front desk doesn’t have it, and then reach out to us. 

Every pair of Fuse Lenses are made from optical grade Polycarbonate that is shatterproof, 100% UV protected, and the same quality material (or better) than the big name brands. 

All of our lenses come with a 60-day guarantee! So test them out, if you don’t love them - let us know! PS- Every pair of lenses comes with a lifetime warranty.

By agreeing to take part in our custom lens program, you understand that there are risks involved. We do our best to handle every order with care. However, in the event your frame is lost of damaged, a replacement frame will be offered. In the event a suitable replacement cannot be found, a stipend for the current value of your sunglasses, up to $300, will be provided.

Just wipe ‘em down with included microfiber bag! Before cleaning, always blow off debris that can cause scratches. For extra dirty lenses, use soapy water. To extend the life of your lenses, keep away from saltwater and chlorine, or rinse after contact. Read more here.