Why You Should Replace Your Lenses
What do you do when your lenses get scratched or crack? Do you buy a whole new pair of sunglasses?
You could be an Oakley fanatic, a Ray-Ban enthusiast, a Costa Del Mar devotee or a Maui Jim addict. Your go-to brand of sunglasses doesn’t matter, because we all share the same feeling of panic when our lenses scratch or break. Is it possible to replace the lenses of your favorite pair of sunglasses?
Every manufacturer is different and you will have to check the terms and conditions of the warranty of your particular brand, but here are some general takeaways.
A factory defect is the only thing that is covered under a manufacturer warranty. To get a repair under this warranty you need to show proof of purchase within two years of buying it. The warranty does not cover natural wear and tear, mishandlings or accidents. If you happen to drop your lenses and scratch them, it will not be covered by the manufacturer. Additionally, if you had any alterations to the sunglasses from a different vendor then the warranty is voided.
Some sunglasses, like Costa Del Mar, offer a lifetime warranty and do repairs in their shop instead of using a third party. However, this lifetime warranty is only offered to a small selection of sunglasses and do not include items that are limited edition. Like the other companies, it also only protects against defects in materials or workmanship, not accidental scratches from the customer. A shipping and handling fee will also have to be paid in order to send your sunglasses for repairs.
What happens if your sunglasses are out of warranty? If the damage is minor and you are comfortable fixing things yourself, you might be inclined to do some home remedies to try to solve the issue. This might not be a good idea because it might actually damage your lenses more.
With a quick search online, you might find different methods that use different household items like toothpaste, baking soda, brass or silver polish, vehicle wax, and furniture spray. When using them to fix the scratches on your lenses, they might actually look like they work. These methods only fill in minor scratches on your lenses and that is usually done at the expense of your vision. It adds haze to the lenses and decreases your visibility. If you want to try to fix your glasses with one of these methods do so at your own risk.
There are certain instances when buying replacement lenses is the best thing to do. When buying replacement lenses, you have two options: buying it from the same original company or buying it from a third party.
You might run into some problems if you try to purchase replacement lenses from the original company. Some companies, like Spy, only offer replacement lenses for select models. If the model you own doesn’t have the option to buy replacement lenses, Spy offers you a 40 percent discount of new sunglasses if you show them proof of your damaged ones. Other brands, like Von Zipper, does not sell replacement lenses and they encourage to buy another pair instead.
Not all companies are like Spy or Von Zipper when it comes to buying replacement lenses. For example, buying replacement lenses from Oakley is very easy to do from the Oakley’s website. Buying replacement lenses might be cheaper than buying a new pair of sunglasses, but it can still be pretty costly. Another issue you might run into is that the companies that do sell replacement lenses usually only have them for their current styles. If your favorite style of frames got discontinued, the chances of finding the replacement lenses are very slim.
There might be some hesitation when it comes to buying replacement lenses from a third party. Do they offer lenses for your specific brand and style? If they do, is it of good quality?
Fuse Lenses focuses on offering quality replacement lenses for your designer frames. Every lens here at Fuse are custom cut, so even if the original company has your favorite style discontinued, Fuse may be able to help with a custom cut replacement lens.
To put you more at ease, the return at Fuse is pretty straightforward. If you are unhappy with your purchase for any reason, for example, if you ordered the wrong sized lenses for your frames, you can send it back within 60 days.
There are three different types of lenses at Fuse, Standard, Polarized, and Fuse+. The lenses at Fuse are more scratch resistant; it has a hydroleophobic coating so dirt, oil, and water can slide right off; and it has an Ion, anti-reflective, coating to improve clarity and reduce eye strain.
The warranty and returns at Fuse are also straightforward. With any purchase of lenses you get a one year, one-time replacement warranty standard, with no questions asked and if you get the Fuse+ you get a one-time lifetime warranty with no questions asked. This means it doesn’t matter if it is a factory defect or if your dog chewed up your lenses, either way, we send you an extra pair to replace that one.
There are over 50 brands of sunglasses at Fuse that you can choose from to order your replacement lenses. Even if you don’t find the style that you are looking for, you can submit a request to order a pair of custom lenses at Fuse Lenses. (The custom lenses only applies to those living in the United States).
Removing Your Old lenses
Installing Your New Lenses
Removing Your Old Lenses
Installing Your New Lenses
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Fuse +Plus lens purchases include a lifetime, 1 time replacement guarantee. It doesn’t matter if something happens today, tomorrow, or 10 years from now -- we’ve got your back.
All lens purchases include a 1 year, 1 time replacement warranty standard, no questions asked.
On top of that, we allow you to extend your standard warranty for another year! Just add the extra warranty to your cart, and we will add on another 1 year, 1 time replacement to your purchase. For Fuse +Plus lenses, this add-on is for one extra lens replacement over the lifetime of your lenses.
Warranty redemptions may only be used for a lens of the same value and for the same frame as the original purchase. If your lenses become damaged at any time during the warranty time period, simply contact customer service from our Help Center to get a fresh set of lenses.
All lens purchases include a 60-day guarantee. Within 60 days after the date of delivery, you may exchange or return your item for a full refund. To be eligible for a return, your item must be unused, in the original packaging, and in the same condition that you received it.
Unfortunately, gift cards are ineligible for returns. Additionally, past 60 days we are unable to offer you a refund. To complete your return, we require proof of purchase..
We get a ton of packages, so please do not send your items back without first receiving a Return Merchandise Authorization (RMA) number. You will receive an RMA number once you have started a return or exchange. To start a return or exchange, contact us at from our Help Center.